PRACTICE INFORMATION

WELCOME TO OUR PRACTICE

The practice of Dr. Anna M Wagner is a leading center in Basel for Gynecology,

Obstetrics, Aesthetic Gynecology and specially selected Beauty Treatments.

 

We are happy to be there for you and extend a warm welcome!

 

To make your stay as pleasant as possible, we would like to give you some important information in advance.

INVOICING

We invoice via the medical insurance company Ärztekasse.ch,

i.e. your medical bill will be sent directly to your health insurance company.

 

However, not all health insurance companies accept this billing method.

In such cases you must pay the bill in advance & then submit the reclaim receipt to your health insurance company for reimbursement.

We understand dealing with insurance companies can sometimes be complicated, please ask at reception if you need to know more about this.

 

Additionally : If a laboratory test has been arranged for you, you will receive a separate invoice from the Viollier laboratory.

LAB RESULTS

With the my My Viollier App you can view your laboratory results at any time as soon as they are available.

 

The app is available for Android and IOS devices and supports English, German, French and Italian.

 

To do so, download the My Viollier app from your App store and follow the instructions.

You can also find more information on Viollier.ch

SMEAR RESULTS

Abnormalities in a cancer smear are common and in the vast majority of cases harmless and are due to an infection with a human papilloma virus (HP virus).

 

You can also find out more about the Gardasil vaccination to protect against cervical cancer in the video below.

The vaccination is now approved for up to 45 years of age.

PRESCRIPTIONS

We will send you prescriptions via email, please let us know if you change your email address.

Please include your Full Name, Old Email Address & New Email Address

BOOKINGS

Doctena is our efficient online booking platform.

This allows you to easily book and manage your own appointments at any time.

CANCELLING

We understand that circumstances can change quickly.

To make cancellations easily, please visit our website as soon as you know you must cancel or reschedule your appointment.

This will ensure appointments are available for others and avoid any unnecessary administration charges.